If you're having trouble seeing your biker on the map or monitoring their real-time movements, here’s what you should know.

Common Reasons for Real-Time Monitoring Issues:

  • Connectivity Issues: Poor internet or data connection can prevent the app from updating the biker's location.

  • GPS Signal Problems: If the biker's GPS signal is weak or unavailable, their location might not update correctly.

  • App Glitches: Technical issues within the app can cause location tracking to freeze or malfunction.

Steps to Troubleshoot:

  1. Basic Troubleshooting:

    • Clear Cache/Data: This can help resolve any minor app glitches.

    • Reinstall the App: Ensure you're using the latest version of the Angkas app.

  2. Advanced Troubleshooting:

    • Turn on Airplane Mode for 10-15 Seconds: This can help reset network connections.

    • Set GPS to High Accuracy: In your phone's settings, make sure GPS is set to high accuracy.

    • Ensure Date and Time Settings are Correct: Set the date and time to network-provided to avoid synchronization issues.