This document provides passengers with step-by-step instructions and FAQs on how to troubleshoot issues with the Angkas app on iOS devices.

Step-By-Step Instructions on How to Do the Basic Troubleshoot in Ios Devices:

  1. Open the Settings app.

  2. Tap on General.

  3. Tap on iPhone Storage.

  4. Find and tap on the Angkas app.

  5. Tap on the Offload App and confirm.

  6. Tap on Reinstall App.

Troubleshooting Tips for Specific Issues:

Booking, Notifications, or App Freezing:

  • Go to your home screen and open the Settings app.

  • Tap on General.

  • Find Date & Time and ensure that Set time automatically is turned on.

  • Toggle Airplane Mode on and off for 5-10 seconds.

App Not Opening:

  • Open the Settings app.

  • Tap on General.

  • Tap on iPhone Storage.

  • Find and tap on the Angkas app.

  • Tap on Offload App and confirm.

  • Ensure that your Angkas app is updated to the latest version.

Network or Internet Connection Issues:

  • Check the network speed using fast.com (the minimum requirement is 10 Mbps or higher).

  • Toggle Airplane Mode on and off for 5-10 seconds.

General Tips for Avoiding App Issues:

  • Ensure a stable and active internet connection.

  • Regularly update the Angkas app to the latest version to avoid issues from outdated versions.