Step-by-step instructions and FAQs on what to do if the Angkas application says it’s unable to connect to a server.

STEP-BY-STEP INSTRUCTIONS FOR UNABLE TO CONNECT TO A SERVER:

  1. Check your internet connection and follow basic troubleshooting steps.

  2. If the issue persists, send a message to the Angkas Facebook page, email support@angkas.com, or call the Angkas Hotlines.

  3. Provide the following details:

    • Angkas Registered Name

    • Angkas Registered Mobile Number

    • App version

    • Android/iOS version

    • Device brand

    • Specific error message

    • Screenshot of the error

  4. Wait for an update from Angkas to see if the application issue is fixed.

INFORMATION REGARDING SERVER CONNECTION ISSUES IN ANGKAS APP:

  • Possible reasons for the app saying it’s unable to connect to the server:
    This issue may be caused by several factors such as poor internet connection, server downtime, app updates, or device-related problems.

  • What to do first if the Angkas app says it’s unable to connect to the server:
    Check your internet connection to ensure that your device is properly connected. Switch between Wi-Fi and mobile data to see if the issue persists.

  • Other troubleshooting steps to try:

    • Measure network speed using fast.com (minimum requirement is 10 Mbps, higher speeds are better).

    • Check your data consumption and close unnecessary or background apps that may consume excessive data.

    • Turn on airplane mode for 5-10 seconds to reset the connection.