This guide provides step-by-step instructions on how a third party can report an Angkas biker by submitting an authority report. It also includes important details related to the reporting process.
Step-By-Step Instructions for Submitting Authority Report:
Send a message to the Angkas Facebook page, email us at support@angkas.com, or call the Angkas Hotlines.
Provide the following details:
Name
Mobile Number
Summary of complaint
Screenshot to support your complaint (if any)
Attach the authority report. This can include police reports, traffic violation tickets, or any official documentation that supports your claim.
Provide the best time to call.
Wait for follow-up communication from Angkas regarding the resolution of the report.
Details About the Authority Report:
The authority report should include any official documentation from law enforcement or relevant authorities, such as a police report, traffic violation ticket, or an official statement from the involved parties. The report should clearly describe the incident, including the biker’s details (if available), the date and time of the incident, and the location.
Reporting without An Authority Report:
While an authority report is not always mandatory, providing supporting evidence (such as photos, videos, or eyewitness testimonies) can help strengthen the case. Angkas will review the report and may contact the complainant for further information or clarification.
Follow-Up and Resolution:
Once the report is reviewed and investigated, a follow-up message or call will be sent regarding the outcome. This may include actions taken against the biker involved or further steps needed.
Contact Information:
Reports can be submitted through the following channels:
Facebook: Angkas Facebook page
Email: support@angkas.com
Hotlines:
SMART: 09189264527
GLOBE: 09173264527
Click2Talk (Android phones only)
Important Notes for Click2 Talk Users:
Ensure a strong Data or WiFi Connection.
Keep the screen on to avoid disconnecting from the call.
Do not turn off or lock the screen.