Passenger

This folder contains solution articles addressing common passenger inquiries, including ride availability, fare estimates, payment options, account assistance, and service guidelines.

National Athlete Discount
How to Apply for the Athlete’s Discount To apply for the Athlete’s Discount, you need to fill out the Athlete’s Discount Registration Link. Ensure that all...
Wed, Feb 19, 2025 at 12:09 AM
If I Book a Ride and Suddenly Change My Mind when The Biker Is Already at The Pick-Up Point, Will I Be Charged?
Changing Your Mind After Booking a Ride with Angkas If you decide to change your mind after the Angkas biker has already arrived at the pick-up location, f...
Wed, Feb 19, 2025 at 12:09 AM
Allowed Registered on The Same Device
Information for passengers regarding the number of accounts allowed to be registered on the same device. INFORMATION: Only one account can be registe...
Wed, Feb 19, 2025 at 12:09 AM
Ask My Biker to Buy Some Item for Me Before Going to My Pick up Location?
This document provides guidance for passengers regarding requests to have bikers purchase items before arriving at the pick-up location. INFORMATION: ...
Wed, Feb 19, 2025 at 12:11 AM
Available Discount in App
 Available Promo Codes in the Angkas App To use promo codes in the Angkas app, follow these steps: Open the Angkas Application: Start by launching the a...
Wed, Feb 19, 2025 at 12:11 AM
Change Route / Suggest Rout
This document provides information regarding a customer's ability to suggest a route to the Angkas biker when traveling to their destination. Details ...
Wed, Feb 19, 2025 at 12:11 AM
Requesting an E-Receipt
To request an e-receipt, passengers need to: Send a message to the Angkas Facebook page, email support@angkas.com, or call the Angkas Hotlines. Provid...
Wed, Feb 19, 2025 at 12:11 AM
Exact Location via App
How to Find Your Exact Location on the Map in the Angkas Application If you're unable to find your exact location on the map, follow these steps: Op...
Wed, Feb 19, 2025 at 12:10 AM
Front Liners Discount
Currently, there are no specific promo codes for Frontliners. However, you can maximize your customer perks by checking the available promo codes on the Ang...
Wed, Feb 19, 2025 at 12:10 AM
If a Motorcycle Breakdown Happened
Motorcycle Breakdown with Angkas – Information for Passengers If a motorcycle breaks down during the ride, passengers will not be charged for the disruptio...
Wed, Feb 19, 2025 at 12:10 AM